The Emotional Toll of Letting Employees Go
I don't think anyone would say it's easy to tell someone they no longer have a job. Especially Shelly Polum, an executive with Ram Tool, a small tool-and-die-cast manufacturer in Grafton, Wisconsin. In an audio slide show on the New York Times website, Shelly reflects on the emotional toll of saying to people she's worked with for years: "I'm laying you off."


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